SAP CX Partner |

Unveiling ‘CX Now & Next’:

An Industry-focused Podcast Series to Unlock the Future of Customer Experience

Woodbridge, New Jersey, August 10, 2023

Knack Systems, a global customer experience services and consulting company, is thrilled to announce the launch of their highly anticipated Video Podcast Series, CX Now & Next. The series aims to delve into the latest trends, challenges, and solutions reshaping the Customer Experience (CX) landscape across Industrial Machinery & Components (IM&C), Building Materials, Chemicals, Wholesale & Distribution, and Consumer Products.

The Video Podcast Series will focus on the intersection of CX with Digital Commerce, Sales, CPQ, Service, Marketing, Customer Data, and Industry Solutions, providing an all-encompassing perspective on how these facets influence and augment customer interactions.

Commenting on the multifaceted approach of the series, Sandeep Nalgundwar, Chief Sales and Marketing Officer- at Knack Systems, said: "Our aim with CX Now & Next is to demystify the complexities surrounding CX in various industries. By featuring Knack Systems' domain experts alongside prominent guest speakers, we hope to ignite meaningful conversations and empower our audience to embrace transformative CX strategies."