Essentially, though partners/dealers understand that there is an undeniable dependence they have on the manufacturers for a lot of requirements, they obviously wish to oversee and influence their own operations. However, currently, partners/dealers have no direct way to access information about their orders, get information on products availability, access their credit information, and find out about any outstanding payments. As partners/dealers prefer operating in a self-sufficient manner, they want to be able to perform this activity any time they want and without too many complications.
Partner Self-Service Portal
Knack Systems’ Partner Self-Service Portal provides partners/dealers with visibility into the manufacturer’s inventory, their orders, and payment and credit status. This is enabled by leveraging SAP C/4HANA and Knack Systems’ Partner Self-Service Portal capabilities that aim to reduce the dependence of partners/dealers on manufacturers and increase their operational efficiency.