Blogs

The industry's finest gurus, specialists, and experts offer their exclusive guidance, analysis, tips, and insights—all for the benefit of helping you level-up your customer experience and engagement skills.

SAP Sales and Service Cloud Version 2: New Features and Roadmap

SAP C4C, SAP Sales Cloud, SAP Service Cloud

Wondering if you should make the switch to SAP Sales and Service Cloud Version 2? Our expert Managing Consultants,...

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A Beginner's Look at the SAP Commerce B2C Accelerator

SAP C4C, SAP C/4HANA, SAP Hybris, SAP Hybris Architecture, SMBs, eCommerce, B2C storefront, CMS cockpit, Commerce, Commerce Accelerator, Customer Experience, hybris 5.7, Hybris B2C Accelerator, Hybris b2c store, hybris Commerce suite, Omni Channel Commerce, SAP Commerce Cloud

We live in an age where everyone is well-accustomed to purchasing goods online – better known as B2C these days. And...

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SAP C/4HANA & Your Way to a Successful EU GDPR Compliance

Personal Data, Promotional Materials, Promotions, SAP C4C, SAP C/4HANA, SAP Cloud For Customer, SAP Cloud for Customer, Sensitive Data, Data Privacy, Data Subject, EU, European Union, Explicit Consent, GDPR, GDPR Compliance, Role-Based Authorization, Bank Account Information, c4c, Cloud for Customer, Contact Information, Information Access, Marketing

Individuals share their information with brands and organizations when they buy products or services, while attending...

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Enabling Superior Customer Service in the Era of the Cloud

Productivity, SAP C4C, SAP Cloud, SAP Cloud For Customer, SAP Cloud for Customer, SAP CRM, SAP Hybris Cloud for Customer, SAP Jam, Customer Service, sales, Sales, Best Practices, Cloud for Customer, Collaboration tools, Crowdsourcing, Customer Relationship Management (CRM), Knowledgebase, Mobility, SAP Service Cloud, C/4HANA

Let’s take a moment to look around us. Here’s what I see: We live in a digital world. The world of customer service has...

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3 Reasons to Choose SAP C/4HANA for Relationship Management

SAP C4C, SAP C4C Sales Quote, SAP C/4HANA, SAP Hybris Cloud for Customer, implementation approaches, SAP Cloud Solutions, SAP Software, E-Commerce, C/4HANA, SAP Marketing

SAP C/4HANA is the customer relationship management solution that is hosted in the cloud. It does more than host your...

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