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Service Model  
 

 

"Knack Systems is one of our strategic global consulting partners and this (offshore) is an extension of our global relationship we have with KS at our head quarters in NJ, USA.
Over the past 4 years Knack has provided us with support and assistance in the areas of strategy, design and development of our SAP R/3 applications… We are very happy with the quality & levels of service provided by Knack and wish to that their Senior Management team for the continued support."

- VP, Design & Development, One of the Fortune 500, Manufacturing Firm.

Knack Systems provides its clients with a choice of delivering solutions on a purely onsite basis, leveraging its offshore development center in India and/or a combination of both. In our experience, most relationships commence on an onsite basis and over time, mature into maximizing offshore usage to optimize operational and cost efficiencies.

Offshore Infrastructure

Knack Systems currently has a fully operational Offshore Development Center in Mumbai,. India. With state-of-the-art communication facilities and infrastructure, this offshore center works as a virtual extension of our clients Information System Organization, providing cost effective solutions and 24 * 7 availability.

We also provide our customers with Voice & Web support mediums for communicating with our Offshore teams. The easy to use communication medium helps the Client Manager to have complete control over the project deliverables and ensure performance management. The available communications medium (Web & Voice) between the onsite & offshore teams which currently exists in Knack helps maintain a transparent channel amongst the teams involved which results in expected and on time deliverables.

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The Benefits

Significant cost benefits, in the range of 35-60% savings as compared to executing in-house

  • 24*7 availability of highly skilled resources.
  • Quick ramp up and ramp down of resources
  • Long-term dedicated core team
  • Optimum utilization of resources across multiple technologies/platforms
  • Significant domain and technology expertise
  • Detailed documentation
  • Access to Knack Systems infrastructure & methodology backed by streamlined process

 

 

 

 

 

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