In today's world of business process outsourcing, medical service outsourcing forms a bulk part and its growing day-by-day. Finding a trust-worthy company is the key to successful outsourcing as otherwise the confidentiality of the client's data are put to risk

Knack BPO is a managed care service organization providing innovative services toward healthcare requirements our services division provides disciplined, high quality delivery that drives our clients revenue growth while helping control and reduce costs.

We provide what we call innovative solutions: new ideas, new paths and new methods to ensure success in the most difficult markets.

Services

Our management team brings broad experience managing & growing large contact center operations in the US and India for leading health care services. We have basic research and product development capabilities and are currently working on a number of interesting new products. The core team working on the projects has been trained in the US at the client's site. The strength of the team is the strong domain knowledge and the result oriented project management methodology in execution.

Our array of healthcare services includes the following services as a complete package to meet your specific needs:
Providing billing, collections, and process consulting to the healthcare industry

Medical Billing and AR Follow Up Services:

We work as the client's offshore team in doing the correct billing and providing the right AR follow-up, follow and enhance client's systems and processes with our experience of the industry. Our clients appreciate us bringing value to their systems and processes. As a result we save healthcare service providers and healthcare management companies valuable practice time and resources. Moreover we, help them focus on building core competencies.

A- Claim Submission:
We do Electronic and Paper Claim submission, depending on the doctor's agreement with the Insurance Company.

• Patient Information
• Insurance Information
• Charge Entry
• Send an Exception Report

B- Payment Posting:
Includes receiving the EOB, AR Analyses, follow up and reporting

• Patient Payment Posting
• EOB Posting

C- Collections:
Collections of aged claims (120 days and above) and AR analysis

• Denial Management
• Follow-up

By outsourcing medical services to us, you can focus on your business development and relax on major administrative issues pertaining to medical billing and offshore medical prescription.